FAQ
We accept Visa, Mastercard, AMEX, PayPal, and Afterpay (if applicable). All payments are securely processed.
Orders can only be changed or canceled before they are shipped. Contact us ASAP at hello@lisamartin.design if you need to make changes!
At this time, we don’t offer gift wrapping, but our packaging is super cute! Stay tuned for future gift card options.
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Standard Shipping: $9.95 (FREE on orders over $80)
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Express Shipping: $15.95 (FREE on orders over $150)
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International shipping rates vary , contact us on hello@lisamartin.design for rates.
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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International orders depend on your location and customs processing.
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We offer exchanges for unworn items within 14 days of delivery. Unfortunately, we do not offer refunds for change-of-mind purchases. For hygiene reasons, earrings cannot be returned or exchanged unless they are faulty.
Oh no! 😢 Contact us within 7 days of delivery with photos, and we’ll send a replacement or refund.
Our pieces are made from high-quality alloys, enamel, resin, and glass gemstones, with most earrings featuring stainless steel posts. Each product page lists exact materials.
Most of our earrings feature stainless steel posts, which are great for sensitive ears. Check each product’s material details for specifics.