Terms & Conditions

Welcome to Fizzy Riot! These Terms & Conditions govern your use of our website www.fizzyriot.com and the purchase of products from us. By accessing our website or making a purchase, you agree to these terms in accordance with Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 (Cth).

If you do not agree with any part of these terms, please do not use our website.

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Last updated 1st February 2025

Company Details

• Business Name: Fizzy Riot

• ABN: 69 456 406 132

• Email: hello@lisamartin.design

Eligibility

You must be at least 18 years old or have parental/guardian consent to make purchases on this website.

Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will take effect immediately upon posting on our website.

 

Products & Orders

Product Information
We make every effort to ensure product images and descriptions are accurate. However, slight variations in color, size, or material may occur.

Pricing & Taxes

• All prices are listed in Australian Dollars (AUD) and include GST (where applicable).

• We reserve the right to adjust pricing at any time.

• Discount codes cannot be applied retroactively to past orders.

Order Confirmation
After placing an order, you will receive a confirmation email. This does not guarantee acceptance—orders may be cancelled or modified if stock is unavailable, or in cases of fraud or payment issues.

Cancellations & Changes

• Orders can only be cancelled or changed before they are shipped.

• If your order has already been dispatched, please refer to our Returns & Exchanges Policy.

 

Shipping & Delivery

Shipping Options
We offer standard and express shipping within Australia. Free shipping may be available on orders over a specified amount.

Delivery Estimates

• Standard shipping: 3-7 business days

• Express shipping: 1-3 business days

Delivery times may be affected by external factors beyond our control (e.g., postal delays, public holidays).

International Orders
For international shipping, customers are responsible for any customs duties, taxes, and import fees.

Lost or Delayed Orders
If your order is lost or significantly delayed, contact us at [insert email], and we will assist in locating it.

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Returns & Exchanges

Eligibility

• We accept exchanges for items returned in their original, unworn condition within 14 days of delivery.

• Refunds are not available for change-of-mind purchases, in accordance with Australian Consumer Law.

Exceptions

• For hygiene reasons, we do not accept returns on earrings unless they are faulty.

• Sale items are final sale unless faulty.

Faulty or Damaged Items
If you receive a faulty or damaged item, contact us within 7 days of delivery, and we will replace or refund the item in compliance with Australian Consumer Law.

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Payments & Security

Accepted Payment Methods
We accept:
✅ Credit/Debit Cards (Visa, Mastercard, AMEX)
✅ PayPal
✅ Afterpay (if applicable)

Secure Transactions
All payments are processed via secure, PCI-compliant payment gateways. We do not store your payment details.

Consumer Guarantees & Australian Consumer Law (ACL)
Your Rights
Under Australian Consumer Law (ACL), you are entitled to:

• Goods that match their description and are of acceptable quality

• Repairs, replacements, or refunds for faulty or defective products

These rights cannot be excluded by Fizzy Riot.
Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from product use or website access.

Intellectual Property
Ownership
All website content, including text, images, designs, and branding, is owned by Fizzy Riot and protected under Australian copyright and trademark laws.
Usage Restrictions
You may not:
🚫 Copy, modify, or reproduce any website content without permission
🚫 Use our branding for commercial purposes without approval

Privacy & Data Protection
Personal Information
We collect and handle your personal data according to our Privacy Policy, which complies with the Privacy Act 1988 (Cth).
Cookies & Analytics
We use cookies to improve user experience. You can manage cookie preferences in your browser settings.

 
Promotions & Discount Codes
Promotions
We may run limited-time promotions and discount codes, which:
✅ Must be used before expiration
✅ Cannot be applied after purchase completion
✅ Cannot be combined with other offers unless stated
Errors & Adjustments
If a pricing or promotional error occurs, we reserve the right to cancel or modify affected orders.

Governing Law & Dispute Resolution
Governing Law
These Terms & Conditions are governed by the laws of Australia, and any disputes will be handled in Australian courts.
Dispute Resolution
If an issue arises, we encourage you to contact us first to resolve it amicably. Formal disputes may be handled through Australian consumer protection agencies.
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Contact Us
For any questions or concerns about these Terms & Conditions, contact us at:
📧 Email: hello@lisamartin.design
🌐 Website: www.fizzyriot.com
By using our website, you acknowledge and agree to these Terms & Conditions. Thank you for shopping with Fizzy Riot!💖✨