Privacy Policy

Fizzy Riot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.fizzyriot.com) or purchasing from us, you consent to the collection and use of your personal information as described in this policy.

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Last updated 1st February 2025

What Information We Collect

We collect personal information to provide you with our services and improve your shopping experience. The types of personal information we may collect include:

• Identifying Information: Name, email address, phone number

• Billing & Shipping Information: Postal address, payment details

• Account Details: Username and password (if you create an account)

• Purchase History: Orders and transaction details

• Marketing Preferences: Subscription status and interaction with emails

• Device & Website Usage Data: IP address, browser type, pages visited, and other analytics

We do not collect or store sensitive information, such as health or financial details beyond necessary payment processing.

 

How We Collect Your Information

We collect personal information in the following ways:

• When you provide it directly: Placing an order, signing up for our newsletter, creating an account, or contacting us.

• Automatically via website interactions: Cookies and analytics tools track your browsing behavior.

• Third-party integrations: Payments processed via Stripe and PayPal and analytics via Google Analytics, Meta (Facebook) Ads, etc.

You may choose to disable cookies in your browser, but some features of our website may not function correctly.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Provide customer support

• Personalize your shopping experience

• Improve our website and services

• Send promotional emails (if you opt-in)

• Detect and prevent fraud or security threats

We will never sell your data to third parties.

 

How We Store & Protect Your Information

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse. This includes:

• SSL encryption for secure transactions

• Secure payment gateways (we do not store credit card details)

• Restricted access to personal data within our team

• Regular security audits

While we do our best to protect your information, no method of transmission over the internet is 100% secure.

Third-Party Sharing & Disclosures

We only share your personal data when necessary, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers to deliver your order

• Marketing and analytics providers (e.g., Google Analytics, Meta Ads)

• Legal authorities if required by law

All third-party services we use comply with Australian privacy laws.

 

Your Rights & Choices

You have the right to:

• Access your personal data and request corrections

• Opt out of marketing emails anytime by clicking "unsubscribe"

• Request deletion of your account and data (subject to legal obligations)

To exercise these rights, contact us at [insert email].

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your orders and provide customer service

• Comply with legal obligations

• Improve and secure our services

If you request deletion of your data, we will securely dispose of it unless required by law to retain certain records.

 

International Data Transfers

If you are accessing our website from outside Australia, be aware that your data may be transferred and stored on servers in Australia or other jurisdictions with appropriate safeguards in place.

 

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date at the top. We encourage you to review it regularly.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: hello@lisamartin.design
🌐 Website: www.fizzyriot.com

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)